Water Troubleshooting
Problem Cause Solution
Cloudy Water Organic Contaminants build up Shock treatment with Refresh
Suspended particles add Easy Clear
pH high add Adjust down
hardness too high add Best Defense
poor filter replaced or clean filter
Coloured Dissolved metals add Best Defense
Water low Chlorine/bromine levels add Boost/peakboost
check salt level & electrode for
salt system
fragrance stop the use of fragrance
Foaming high concentration of oils &
organics squirt Foam Dissolve on foam
got phosphate in water add Phosphate Free
Scale high calcium level, high PH
Deposits high alkalinity drain partially, add Best
Defense, correct pH level
Odour high level of organic contaminants
combined with chlorine Shock with Refresh
Eye/Skin
Irritation pH low add adjust up
combined chlorine due to high add refresh & Sanitizers
concentration of organic contaminants
only add refresh for Spaboy
No Chlorine/ high concentration of organic add sanitizers & refresh
Bromine contaminants using up check salt level & electrode
for salt system
Only add refresh for Spaboy
Reading sanitizers add santizers
test reagents ineffective replaced at least once a year
test strips expired or exposed replaced at lease once a year
to moisture
pH hard to need to change water ( recommend change water every 3 months
balance for Chlorine/ Bromine tubs. Salt System can change water for
every 9 - 12 months )